Apple recalls some of its older 15-inch MacBook Pro laptops over a potential battery fire risk. The Cupertino, California-based company has determined that the affected units' batteries may overheat and eventually pose a fire safety hazard. The units included in the recall list were the ones sold between September 2015 and February 2017. Eligible products are to be determined by the unit's serial number.
Alternatively, users can also cross-check the serial number of the machine on the Apple Recall Program in which the number could be found by clicking on the menu located at the top left corner of the screen, then clicking the About this Mac link.
As customer safety is considered a top priority especially for Apple, the firm has ultimately decided to replace the affected batteries free of charge. Also in line with this priority, the company also asked their customers with the aforementioned units to stop using the machines immediately, and proceed to get these batteries as soon as possible. Accordingly, the service should only take one to two weeks.
This fire risk is only the latest issue that affects the MacBook lineup. Previously, some of its models which highlighted the redesigned casings were also full of keyboard complaints. It was Apple's first modification on the mechanism at the time when the 2015 MacBook version launched.
In March 2019, the company announced that it revamped its butterfly switch keyboard on the MacBook Pros to alleviate these issues. At that time, the issues already included complaints such as sticky keys, letters that weren't typing, and letters that were typing in duplicate. Apple also offered free replacements to those consumers who were affected.
Apple's serious focus on battery safety issues is only understandable as tech companies in the industry have been more cautious since the Samsung Galaxy Note7, now better known as the Samsung Galaxy Note FE, smartphone fiasco which saw the phone being recalled twice right before being permanently discontinued due to a significant number of battery fires.
Apple's Mac line of laptops and desktop computers remained a crucial part of its business, regardless of which is dominated by iPhone sales. In the company's most recent financial results, its Mac lineups raked in a still hefty USD 5.5 billion (approximately PHP 282 billion) in revenue.
For any additional issues that could be affecting the performance of your MacBook units, Apple has encouraged everyone to arrange a paid service by contacting Apple support.
- Images from apple.com