Whirlpool MWX 303 ES Reviews

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Overall Rating

Design 1.0
Usuability 1.0
Power 5.0
Quietness 5.0
Size 5.0
Cleaning 5.0
Options/menu 5.0
Total 3.9

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Marlon Carino

  • Review by Marlon Carino
  • Apr 8, 2016
Design 1.0
Usuability 1.0
Power 5.0
Quietness 5.0
Size 5.0
Cleaning 5.0
Options/menu 5.0
Total 3.9

touch pad panel/membrane

My microwave Whirlpool MWX303 ES is a little more than 2 yrs old when 3 of the touch buttons on the panel failed,all other buttons are ok. The buttons that failed are START,PAUSE and the 5Mins.+ timer. It requires the touch membrane be replaced but it is connected to the Main Control Board. They sell the Main Control Board together with the touch membrane,not sold separately. The unit costs P5900.00 at the appliance store.Replacement for the Main Control Board with the touch membrane after google searching is $104.00 which is about a little more than P4000.00 in our money,plus home service P250.00, plus labor P500.00.
Oh my...but there is a bright side,I have proven Whirlpool does have great costumer
support after sales.I called them and were courteous to respond.It was a pleasure talking with them.They even offered me to make the unit be converted to pure manual mode(all special features gone,just a basic heating unit) if cost of control board replacement is impractical to bear. Manual mode conversion then it is. Or a brand new unit ? Other brand then it is.

Good Review

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